Service & Support - SHANGHAI TOPEASE INFO-TECH CO..LTD.

Service & Support
Our Value Created Service
Our Value Created Service

Customer-focused Approach
Expert Service Team

Standardized Processes

Continuous Value-added Innovations
Dedicated and Reliable Support

1
Account Opening and Training Scheduling
Customer service confirms contract information, sends new account and schedules training sessions
(if needed) via email.
2
Personalized Support
Our dedicated team offers one-on-one guidance to clients, helping them easily navigate the platform.
3
Quick Response
Promptly addressing customer needs and efficiently resolving problems, ensuring timely and attentive service.
4
Multiple Communication Channels
Stay connected with us through WhatsApp , online meetings, or email
Multiple Communication Channels
Stay connected with us through WhatsApp , online meetings, or email
Phone

Online meetings
E-mail
FAQs
Find answers to commonly asked questions.
Q.How can I access the mentioned services?
Q.How long does it take to receive services after purchasing a product?
Q.What after-sales services are provided?
Need Help? Our Customer Support Team is Here For You.
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Address Level 21, Block C,
Keji Building, No.900 Yishan Rd, Caohejing Hi-Tech Park, Shanghai, P.R.C.
enquiry@topease.net

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